PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Email issue

  1. Hi,

    We have an issue with some emails that seems not being able to hook Mailchimp optin process. We also have entries in Gravity form but no member matching in Mailchimp.

    Here is an example for the emails that never "arrived":

    - vghent@iarpp.net
    - vghent.iarpp@gmail.com
    - feelthemusicprogram@gmail.com

    At the same time I did manage to register 3 other emails perfectly well.

    Can you please help?

    Our website: http://www.internalartsinternational.com and the form: http://www.internalartsinternational.com/free-newsletter/

    Thanks a lot.

    Mohammed

    Posted 6 years ago on Monday February 18, 2013 | Permalink
  2. The Gravity form confirmation but no Mailchimp match:

    Email
    vghent@iarpp.net
    ZIp/Postal Code
    44700
    Country
    USA
    Newsletter

    Register for the free monthly newsletter

    Posted 6 years ago on Monday February 18, 2013 | Permalink
  3. I have a logging add-on which may help you debug this and find out why the entries are not being subscribed to Mailchimp. Please send me an email at chris@rocketgenius.com and I will email it to you. Please reference this topic in your email.

    Posted 6 years ago on Tuesday February 19, 2013 | Permalink