PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Email Questions

Gravity Support Forums » General » Pre-Purchase Questions

  1. Tylonius
    Member

    I have some pre-purchase questions that I submitted via the email form (my questions contain some sensitive client information). What's the typical turnaround on support emails?

    Thanks,

    ty

    Posted 12 years ago on Monday July 16, 2012 | Permalink

  2. David Peralty

    We try to get back to people as soon as possible but it is based on the number of submissions we receive. We can get as many as two hundred contact submissions per day. The support personnel here on the forum are the same people answering most of those questions. Thank you for your patience.

    Posted 12 years ago on Monday July 16, 2012 | Permalink

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