Thank you for your prompt response. I looked at the conditional logic for notifications but it won’t really achieve what we require.
There are around 20 postal sectors/zip codes we want to match to one branch office email address and the rest of the countries postcodes (hundred's) to another email address.
So we tried putting:
Send to: email1 IF Postcode IS TW1, TW2, TW3, TW4 etc..
Then another for
Sent to: email2 IF Postcode IS NOT TW1, TW2, TW3, TW4 etc..
If the user enters TW1 then only email one receives the email - correct. If the user enters TW2 both addresses receive the notification?
I hope this makes sense and we are not missing something obvious? Really it feels like and ELSE send to email2 would be good.. it would also cover users that enter typo's in postcodes as it a free text field and not a pick list.
Any ideas to resolve would be great.
Posted 5 years ago on Thursday June 27, 2013 | Permalink