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Exclude Notifications to site administrator

  1. Trisha
    Member

    Currently if enabled the notification email goes to the WP site admin, and if entered, anyone else listed on the "send to email" line.

    However, if disabled, there is no option to send an email to anyone but the user (form submitter).

    I would like to see another option to send the email to someone/anyone WITHOUT also sending it to the WP admin - the reason is that several sites I manage have many forms in use, and the data from those forms go to various people for processing, but I don't need to get a copy of all of those emails......so some mechanism to be able to exclude the site admin from the emails without losing the ability to send the data on to someone else would be most appreciated.

    Thanks!

    Posted 9 years ago on Wednesday April 18, 2012 | Permalink
  2. Can't you just get rid of the site admin's email in the notification? You can put any list of emails for the notification in both the To and BCC fields.

    Posted 9 years ago on Thursday April 19, 2012 | Permalink
  3. Trisha
    Member

    Actually no - my email address is definitely not listed on the line for "Send To" email addresses, but since the box is checked to "Enable email notification to administrators" then it goes to me as well, since my address is in the WP settings as the administrator. Unchecking this box removes the ability to send an email to anyone but the form user/submitter - those fields for sending email just disappear.

    Posted 9 years ago on Thursday April 19, 2012 | Permalink
  4. Trisha,

    The "Enable email notification to administrators" checkbox simply enables the Admin Notification functionality.

    Who the Admin Notification email is sent to is entirely up to you and it is completely configurable. It is going to send that Admin Notification email to whoever is configured in the Send To Email field of the Admin Notifications.

    See this screenshot:

    https://skitch.com/carlhancock/8wc8e/edit-forms-gravity-forms-v1.6-wordpress

    The Admin Notification is ONLY going to be sent to the email addresses configured in the Send To field and the BCC field.

    If your Send To address has this shortcode in it: {admin_email} then it will send to the site administrators email address because the {admin_email} merge tag returns the email address of the WordPress site administrator. If you don't want it to do that then you would simply remove it. You control the Send.

    Posted 9 years ago on Thursday April 19, 2012 | Permalink
  5. Trisha
    Member

    OK as odd as this sounds, I've discovered that this is an intermittent problem, and I don't know what causes it to happen, so there is likely no way to fix it.

    I can assure you that I understand clearly what you're saying, and that I definitely do not have my own email address in the Send To line, nor is the shortcode for admin email there, but on several of my GF installations, out of the blue I get a copy of the form data email. I received three yesterday (from three different forms), which is what prompted me to put in this feature request.

    But yet when I checked the mailboxes that are supposed to receive the emails, many more are there than the three I received, so clearly I don't get all of them.....just a few random ones....

    At this point please just disregard this feature request.....I'll see if I can figure out why a few sneak out and get to me.......as long as it's just the odd one here or there it's no problem at all, but I only just updated my version and was having visions of being deluged with email from all the forms I've built.....

    Posted 9 years ago on Thursday April 19, 2012 | Permalink

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