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Expiry of product key

Gravity Support Forums » General » Pre-Purchase Questions

  1. Anonymous
    Unregistered

    How can I tell when my product key will expire?

    Posted 12 years ago on Friday November 30, 2012 | Permalink

  2. Richard Vav
    Administrator

    On the right side of the forum you should see your profile image and four links, click on 'My Account' . At the top of the 'My Account' page you should find your license key and expiry date.

    Posted 12 years ago on Friday November 30, 2012 | Permalink

  3. Anonymous
    Unregistered

    Hmm, doing that results in a 'Your license key information is unavailable at this time.' page being displayed. This is probably due to the fact that the plug-in was purchased by the technician that configured the website, and so information regarding the plug-in will be tied to his account. I replaced this technician, and so don't have any idea what his account details are! Is there any other way of obtaining the expiry date? Sorry to be a pain in the butt!

    Posted 12 years ago on Friday November 30, 2012 | Permalink

  4. David Peralty

    Can you submit a request on this page please? http://www.gravityhelp.com/contact-us/

    Posted 12 years ago on Friday November 30, 2012 | Permalink

This topic has been resolved and has been closed to new replies.