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Fatal error when Gravity Forms User Registration Add-On 1.3 is used w/ WP 3.3.1

Gravity Support Forums » Plugin Support » Gravity Forms User Registration Add-On

  1. okeydok
    Member

    Hi there,

    We have attempted to install Gravity Forms User Registration Add-On 1.3 with WordPress 3.3.1, however, the Dashboard is no longer available and instead the following error message is returned.

    Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 30720 bytes) in /home/okeydokc/public_html/okeydok/wp-admin/includes/dashboard.php on line 1122

    Upon deleting Gravity Forms User Registration Add-On 1.3, the Dashboard functions correctly.

    Posted 12 years ago on Wednesday February 15, 2012 | Permalink

  2. Rob Harrell
    Member

    Sounds like it could be a PHP memory issue, you could try to increase the memory limit:

    http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/

    Posted 12 years ago on Wednesday February 15, 2012 | Permalink

  3. Justin
    Member

    I did this and it did not fix the problem. I'm still getting the Fatal Error message AND when I click "(show)" it does not do anything. Please help.

    Posted 12 years ago on Thursday August 9, 2012 | Permalink

  4. Chris Hajer
    Key Master

    Saskia, please let us know what version of WordPress, Gravity Forms and the User Registration add-on you are using. Please also let us know exactly what happens and when. Please provide exact error messages if any are displayed (like this Fatal Error - what is it?), or see if your host has error logs you can access. Thank you.

    Posted 12 years ago on Thursday August 9, 2012 | Permalink

  5. Justin
    Member

    Hmmm...it's working today! I increased the memory in the php.ini file last night. It didn't work last night, but maybe it doesn't take effect immediately. Perhaps this is what fixed it! Thanks for the help.

    Posted 12 years ago on Friday August 10, 2012 | Permalink

  6. Chris Hajer
    Key Master

    OK, if the problem comes up again, please let us know.

    Posted 12 years ago on Friday August 10, 2012 | Permalink

This topic has been resolved and has been closed to new replies.