PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Form Entry Marked Spam. Results?

Gravity Support Forums » Plugin Support » Gravity Forms Authorize.Net Add-On

  1. blakemiller
    Member

    I'm a new Authorize.net plugin user (have been using GF overall for about a year though) I have a basic payment form setup and working well. But one payment didn't come in after the user notified me. After digging, I found that the form entry was marked as spam. Not sure if it was a WP thing or a GF thing. Anyway, the form was taken in by the system but 1) no email notifications were sent out and 2) it appears the payment was never processed. I assume this means that the entry is pretty much dead? And I should have user repeat it? I've never had this happen, and WP in general has been pretty good with false positives.

    Thanks,
    Blake

    Posted 11 years ago on Tuesday June 4, 2013 | Permalink

  2. David Peralty

    Gravity Forms hooks into Akismet or other anti-spam plugins so that entries are filtered, of course this does mean that Akismet will make things as spam that aren't. Please have the user repeat it. If you have any further issues with this, let us know.

    Posted 11 years ago on Tuesday June 4, 2013 | Permalink

  3. blakemiller
    Member

    Thanks David, that's what I figured but wanted to confirm!

    Posted 11 years ago on Tuesday June 4, 2013 | Permalink