Hello, I replied above but been doing a lot of testing lately and found something that I am not sure if this is related to you or not.
When a user subscribes and is unsubscribed it moves to the unsubscribe list. If they are in this list, they will not get the email for the opt-in. they must be removed from that list first.
Also if you are using the same email address for testing, and you delete it from MC list, wait about 2-5 minutes for MC to update then retest. I found that each time I tested and deleted and then tested again, no email opt-in...wait and then retest.
Also when I was requesting support from MC, they told me to make sure they are not on any blacklists. If a user is on a blacklist, MC won't send that out and it will drop and it will seem like that no one is getting anything.
Also, make sure your server is actually connecting to MC server. MC was having some issues with some of their servers, so connections was sporadic.
Hope that helps anyone. My problem now is the preferred format issues...hmmm
Posted 11 years ago on Friday January 27, 2012 | Permalink