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GF and MailChimp Preferred Format

  1. Hello,

    I am either not understanding or having issues with GF and MC matching the preferred format. In MailChimp they have the option for users to select what type of format to receive. I check that box (settings/List name and defaults/allow users to pick...)

    When I setup my form I add the Name, address, and preferred format with the same 3 options.

    Now when I go to the feed list in Wordpress GF, add it and I see only: Name First, Name Last, Email. Nothing for Preferred format. So I added a List Field to MC with all 3 preferred format. I matched all items.

    Now in MC when I register it does not match the fields?
    Pictures are here:

    can anyone help?

    Posted 8 years ago on Thursday January 26, 2012 | Permalink
  2. No responses? Maybe I am unclear...maybe this will help:

    In MailChimp, in the list defaults there is a checkbox to allow users to select their preferred format. On the list merge and defaults this is not listed in MailChimp. It is listed on the sign up form though that MailChimp creates. The whole reason to use Gravity Forms was to link everything together on one site. GF apparently used the List Merge default tags to link to the form on my site. So if the preferred format is not listed in MailChimp List merge and defaults GF won't be able to change or update that based off of the form on my site.

    Is there anyway to link to the preferred format from MailChimp. this is how MC determines which format to send to the subscriber.

    Posted 8 years ago on Friday January 27, 2012 | Permalink
  3. I am also wondering about this same exact question. I can create additional list fields in Mail Chimp, but the preferred format is a built in field in Mail Chimp, and I cant seem to get my data from the form into Mail Chimp for this.

    Posted 8 years ago on Wednesday February 1, 2012 | Permalink
  4. hey there cjanusa,

    I did find this out though...with MC they use API and to get to this part of MC... the List Fields are only accessible in GF because they only did the API call to those fields...If GF would do an API call on the preferred format then we could see it.

    I did send this off to GF but since I only have a Business license this is my only way since every email I send gets rejected.

    I contacted someone that may be able to modify this for me, but this costs additional money, I thought buying the BL I would be OK to connect to MC,...isn't that supposed to be the purpose.

    Why is GF ignoring us?

    Posted 8 years ago on Wednesday February 1, 2012 | Permalink
  5. Hi guys,

    Currently the MailChimp add-on does not support specifying the preferred email format. I have created a feature ticket to look into adding a hook that will allow you to specify this. It might be some time before this gets added, but I will keep you posted of any progress.

    Posted 8 years ago on Thursday February 2, 2012 | Permalink
  6. Ian Sterne

    This one is a big deal just ran into the same problem, I use Gravity forms for all my signups, with mobile becoming so predominate knowing the preferred email format is important.

    Posted 7 years ago on Tuesday October 2, 2012 | Permalink
  7. When the Gravity Forms MailChimp Add-On was created MailChimp didn't have a variety of preferred formats. They only supported text or HTML.

    We went with HTML as the default and opted not to include a way to select that from a form (although I believe a hook does exist to set this using code) to simplify things because frankly the majority of email marketing emails were sent as HTML and that is/was the preferred method for email marketing.

    The ability to choose text stemmed from the fact many email clients years ago either didn't support HTML or supported it very poorly. Now, most email clients (including smartphones) fully support HTML emails and display them without a problem.

    MailChimp has since introduced additional formats such as mobile. While I don't understand the need to create emails in multiple formats when most modern smartphones and tablets have no problem displaying HTML emails, I can see how some people would want to use it.

    We'll look into the newer features of MailChimp and see about introducing this feature as a feature enhancement to the MailChimp Add-On.

    Posted 7 years ago on Thursday October 4, 2012 | Permalink

This topic has been resolved and has been closed to new replies.