PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Important Security Note

  1. Important note:

    Please do NOT post login details (usernames, passwords, ftp addresses) to your WordPress admin or hosting account here on the support forum. If you do post this information, an admin will immediately remove it from your post.

    Also, please be very careful about who you share your login information/access credentials with. If a forum ADMINISTRATOR or MODERATOR on our site requests your login details, they'll ask you to send them to their @rocketgenius.com email account or via the contact form on this site.

    If another community member is assisting you, we can't vouch for them or their credibility so please be very careful about sharing any sensitive information. We love that our community members want to help each other out, but we can't be responsible for any damages that might occur by sharing sensitive information with third parties.

    If there's ever a question, please err on the side of caution.

    Posted 6 years ago on Friday January 20, 2012 | Permalink

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