My client has a particular demand to be able to reply to the notifications he gets through a contact form by hitting reply. So, I'm wondering if it's possible to set up a form and e-mailed notification such that, rather than arriving in our inbox from our Gmail address or a generic address on our domain (firstname.lastname@example.org), it actually comes from the sender and their address.
So instead of
From: The Website <email@example.com>
the notification email is
From: John Smith <firstname.lastname@example.org>
and when you hit "reply" in your email client, it addresses John Smith <email@example.com>.
Some form scripts do not have this capability so I just wondering before I jump into Gravity Forms.
Also: I'm having SMTP issues with my host, and I understand the issues involved in fixing these for anyone running Wordpress on a host where SMTP mail is required. I also have read up on the companion plugins that Gravity Forms (or any form system on Wordpress using wp_mail) will need installed alongside Gravity Forms.
I'm just wondering, if this reply-to setup above I'm hoping to implement is possible, if anyone knows if SMTP affects that in any way, so that this can't be done if we have to use SMTP with Gravity Forms.
Thanks so much for your answers in advance! The software looks cool - I just have a kind of demanding client. He expects a lot of mail so he doesn't want to have to type out someone's email address to reply.