PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Just purchased Developer's License Key

Gravity Support Forums » General » Pre-Purchase Questions

  1. StacyVH
    Member

    Just purchased Developer's License Key and did not receive it due to Pay Pal lock up after transaction was complete.

    The error message that shows up on my account is "Your license key information is unavailable at this time. Please try again later, or contact us if you need more information."

    Can you confirm the transaction was completed on your end and email me the Developer's License Key? I confirmed the transaction did go through on my end.

    Posted 12 years ago on Monday April 16, 2012 | Permalink

  2. Carl Hancock
    Administrator

    I will contact you via email to discuss this. We will need additional information in order to be able to look up your order and if it was completed on our end or not.

    Posted 12 years ago on Monday April 16, 2012 | Permalink

This topic has been resolved and has been closed to new replies.