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MailChimp Addon Plugin not showing license activated

Gravity Support Forums » Plugin Support » Gravity Forms MailChimp Add-On

  1. imeson
    Member

    On the plugin it doesn't show that GravityForms license is activated. It prompts to enter the key but it is already entered.

    I am not sure if this also means that the auto-updater will not work?

    Any ideas?

    I can send a URL with a login if you want to see what I mean. Thanks!

    Posted 13 years ago on Monday November 22, 2010 | Permalink

  2. Carl Hancock
    Administrator

    Yes, please send us a login via our Contact Us form. Also include your license key and we will take a look and see what is going on.

    Posted 13 years ago on Monday November 22, 2010 | Permalink

  3. imeson
    Member

    Just sent it. Thanks for the quick response.

    Posted 13 years ago on Monday November 22, 2010 | Permalink

  4. Carl Hancock
    Administrator

    Add-Ons are only available to Developer License holders. Judging by your license key you are using a Multi-Site License on that site. This is why updates aren't available with the key you are using. You need to use the Developer License key you received when you upgraded.

    Posted 13 years ago on Monday November 22, 2010 | Permalink