PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

MailChimp API not reading?

Gravity Support Forums » Plugin Support » Gravity Forms MailChimp Add-On

  1. ggeronimo
    Member

    Just wanted to let you know that you have an awesome product and will be looking forward to all your new updates and add-ons! Keep up the great work!

    Just downloaded the new MailChimp add-on. And whenever I put in my API key, I get something that looks like a stop sign, and doesn't seem to take. I tried making another API key at MailChimp and that doesn't work either. Is there anything that I might be missing?

    Posted 14 years ago on Friday August 27, 2010 | Permalink

  2. Carl Hancock
    Administrator

    No, you aren't missing anything. We are investigating an issue with certain API keys not validating. We have to work with MailChimp on support on the issue as it doesn't make much sense why some API keys are validating and others are not.

    Posted 14 years ago on Saturday August 28, 2010 | Permalink

  3. rossdev
    Member

    Any updates? My key is not validating too...

    Posted 14 years ago on Tuesday September 7, 2010 | Permalink

  4. Carl Hancock
    Administrator

    An update to the MailChimp Add-On was released 1 week ago that corrects API key validation issues. Details are here:

    http://www.gravityhelp.com/gravity-forms-mailchimp-add-on-v1-3-1-released/

    Posted 14 years ago on Tuesday September 7, 2010 | Permalink