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MailChimp failing in API reults section

Gravity Support Forums » Plugin Support » Gravity Forms MailChimp Add-On

  1. BIGLIFE
    Member

    I am using the Mailchimp plugin and have had great success for the past few months but starting yesterday I noticed that MC was not updating names/info to my list. I would get the notification email from GF but nothing else (as I am signing myself up for testing purposes). On the MC API screen I can see that there are red octagons showing failure in the results column. Ideas? I have uninstalled the MC add-on and re-installed and setup feeds again to no avail. Do I need to scrub the database of all things MC and start over?

    Posted 12 years ago on Tuesday October 11, 2011 | Permalink

  2. David Smith
    Member

    Hi Biglife,

    Haven't encountered this issue before. One idea is to generate a new MC API key and give that a shot. Let me know how it goes.

    Posted 12 years ago on Tuesday October 11, 2011 | Permalink

  3. BIGLIFE
    Member

    Don't know why but it started working again. I deleted the plugin and its database files and reinstalled and that worked.

    Posted 12 years ago on Tuesday October 11, 2011 | Permalink

  4. David Smith
    Member

    Glad you were able to get this resolved. We're going to go ahead and close this topic, but if the issue crops up again, please feel free to open a new topic and reference this one.

    Posted 12 years ago on Tuesday October 11, 2011 | Permalink

This topic has been resolved and has been closed to new replies.