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MailChimp Not Sending Email When Using Conditional Logic

  1. Does the Mailchimp add-on not work with forms that utilize conditional logic? When I submit a form without conditional logic, the confirmation email is sent from MailChimp. When I submit the same form WITH conditional logic, it is not sent. Is this the way it works or am I doing something wrong? It's probably the latter, but I've worked on this for 3 hours and can't figure it out.

    Posted 7 years ago on Friday March 22, 2013 | Permalink
  2. Forms with conditional logic will work with Mailchimp. Chances are you have something misconfigured. Are you using the "Opt-In Condition" on the Mailchimp feed page? If so, only form submissions which meet your condition will be sent to Mailchimp

    Posted 7 years ago on Saturday March 23, 2013 | Permalink
  3. Rob sent the logging plug-in and I just discovered the issue. I wanted to post it here in case anyone else runs into this. The problem was that Gravity Forms lists “United States” in the dropdown for “State”. Mailchimp lists it as “USA”. I might have this turned around. I can’t remember now. But, regardless, they didn’t match. I made them match and it’s working fine, now.

    Posted 7 years ago on Saturday March 23, 2013 | Permalink
  4. Thanks for the update.

    Posted 7 years ago on Saturday March 23, 2013 | Permalink

This topic has been resolved and has been closed to new replies.