PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

ManageWP.com Integration

Gravity Support Forums » General » Feature Requests

  1. prodigypixel
    Member

    Hi - I'm using ManageWP service to keep about 35 sites up-to-date. I'd love a way to update the plugin through managewp.com. It does show that an updates available, but won't update GF.

    Posted 11 years ago on Monday May 6, 2013 | Permalink

  2. David Peralty

    Have you contacted ManageWP about this issue? What happens when you try to update?

    Posted 11 years ago on Monday May 6, 2013 | Permalink

  3. prodigypixel
    Member

    Yes, here's their response:

    Premium update is just a notification that a plugin is a premium plugin.

    As for not updating the plugin, most probable reason for not updating is due to the nature of premium plugins. Their creators need to set updating to be allowed via third party in this case ManageWP. So when the new version comes out they just need to allow ManageWP to be able to update.

    We already contacted Gravity Forms and trying to work with them on solving this issue.

    Unfortunately we do not have any ETA when this will be fixed.

    Posted 11 years ago on Monday May 6, 2013 | Permalink

  4. David Peralty

    Thanks, I'll send this thread to our developers who can comment better than I.

    Posted 11 years ago on Monday May 6, 2013 | Permalink

  5. Adam
    Member

    I've had the same problem, and +1 it.

    Posted 11 years ago on Monday May 6, 2013 | Permalink

  6. David Peralty

    Here are the details from Carl, one of our founders - Nothing has changed as far as the ManageWP code within Gravity Forms. It was supplied to us by the team at ManageWP and it has not changed since it was initially implemented quite a long time ago. They worked with us on the integration. Most premium plugins don't have ManageWP support but they provided us with code to make it compatible. So anything that isn't working is going to be related to changes they have made and they would have to supply us with updated integration code in order to maintain compatibility.

    Posted 11 years ago on Tuesday May 7, 2013 | Permalink

  7. Chris Hajer
    Key Master

    A further update from Carl:

    The bug was found to be on the ManageWP side. They have fixed it internally and it should be in the next ManageWP worker plugin update.

    Posted 11 years ago on Monday May 13, 2013 | Permalink

This topic has been resolved and has been closed to new replies.