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Not all submissions sent through to Mailchimp

Gravity Support Forums » Plugin Support » Gravity Forms MailChimp Add-On

  1. arnoutdrenthel
    Member

    Hello,

    We use the Gravity Form with MailChimp plugin on our company site: http://www.bentopresentaties.nl/

    We can see people added their information to the forms which should be sent to MailChimp. However, it looks like it does not sent through the information on some occasions.

    One specific mail address (we don't have much response yet) seems to be 'ignored' (?). It does show up in the Gravity Forms submissions, but does not show up in MailChimp.

    Using the latest version of WordPress and Gravity Forms:
    PHP versie 5.2.6-1+lenny13
    MySQL versie 5.0.51
    WordPress versie 3.2.1
    Gravity Forms versie 1.5.3

    One specific mail address which didn't come through on two different forms (same mail address, same MailChimp list, different form), had a dash in the url... perhaps this has something to do with it?

    Posted 13 years ago on Monday September 26, 2011 | Permalink

  2. Carl Hancock
    Administrator

    If it's being rejected it's going to be on MailChimp's API end of things. If you can reliably replicate the issue you may want to ask MailChimp if they know why that specific email address would be rejected. If emails are normally being added without a problem and it's email specific then it's going to be a issue with MailChimp rejecting that specific email address.

    Posted 13 years ago on Monday September 26, 2011 | Permalink