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Gravity Support Forums » Plugin Support » Gravity Forms Authorize.Net Add-On

  1. fancymedia
    Member

    Hello,

    We created a form to allow users to pay a monthly bill with the authorize.net addon but it is displaying an error message on the credit card field. We have an SSL certificate but the credit card field comes with a red banner saying "This page is unsecured. Do not enter a real credit card number. Use this field only for testing purposes." I have looked around the forum and googled any solutions but haven't found anything that could solve the problem, any help is appreciated, thanks.

    Form URL - https://www.crestwoodhousing.com/contact-us/payment/
    Gravity Forms version 1.6.5
    Wordpress version 3.4.1

    Posted 12 years ago on Thursday July 26, 2012 | Permalink

  2. David Peralty

    You have the following insecure item on the page:
    <link href="http://fonts.googleapis.com/css?family=Signika:300,400,600" rel="stylesheet" type="text/css" />

    Also, your Google Analytics might not be using HTTPS.

    Posted 12 years ago on Thursday July 26, 2012 | Permalink

  3. fancymedia
    Member

    Yeah I saw that and removed it before I posted but it isn't the issue. I also just removed the analytics to test if that was issue but still have the error showing, anything else it might be?

    Posted 12 years ago on Thursday July 26, 2012 | Permalink

  4. fancymedia
    Member

    We would like to go to production with the payment gateway. Can you help resolve the "This page is unsecured" error?
    Thanks, Chris.

    Posted 12 years ago on Friday July 27, 2012 | Permalink

  5. David Peralty

    I've messaged a developer regarding your issue.

    Posted 12 years ago on Friday July 27, 2012 | Permalink

  6. fancymedia
    Member

    Any word from developer? We really need to get this finished.

    Thanks, Chris.

    Posted 12 years ago on Monday July 30, 2012 | Permalink

  7. fancymedia
    Member

    Hello. Could you get me update if this is an issue with the plugin or the SSL?

    Thanks, Chris.

    Posted 12 years ago on Monday July 30, 2012 | Permalink

  8. David Smith
    Member

    Hi Fancymedia,

    Typically this a result of a unique server setup. If you can send me over your FTP information we can take a deeper look into your setup and see if we can't pin point the issue.

    In the meantime, you can use this hook to override the unsecure message:

    http://www.gravityhelp.com/documentation/page/Gform_is_ssl

    Posted 12 years ago on Monday July 30, 2012 | Permalink

  9. madebytincans
    Member

    I had the exact same issue. Thank you for posting the fix here. It worked perfect.

    Be nice not to have to use the hook, but I think the server my client is using probably falls under the "unique server setup" you mentioned.

    Posted 11 years ago on Friday May 31, 2013 | Permalink

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