PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

PayPal Pro integration and conditional logic

  1. fattyfat

    I want to know if Gravity Forms can do the following:
    We have a donation form with a radio button for choosing if it is recurring or a one-time donation. If the user chooses recurring, then we need the form to be processed as a Paypal Website Pro recurring payment (aka subscription). If the user chooses one-time, then the donation will be charged only once. Is this possible?

    Posted 7 years ago on Friday May 11, 2012 | Permalink
  2. David Peralty

    Our Paypal Add-on doesn't support Paypal Pro yet. We are working on this, but I don't have a timeline to give you.

    Posted 7 years ago on Friday May 11, 2012 | Permalink
  3. Philip

    I have this type of form set up on my site ( right now without Paypal Pro and it works great. Are you saying that this type of form will NOT work if I upgrade to Paypal Pro?

    Posted 7 years ago on Monday May 21, 2012 | Permalink
  4. marindee

    Now that you have a PayPal Pro Addon, can you point me to the documentation on setting up One Time Donations and a Recurring Donation on the same form? I followed one of the other support tickets, where someone stated that you set up two transaction types for the same form... one for Products and Services and one for Subscriptions. I enabled the PayPal Pro Condition on both transaction types to to send the form based on my Frequency Option -- to either one-time donation or recurring donation. The form sent properly for the One-Time Donation, but the Recurring one got bounced back saying there was something wrong with the credit card. Here's the link... Can anyone help me? I can't imagine what I'm doing wrong.

    Posted 6 years ago on Thursday February 14, 2013 | Permalink
  5. When you test your form and get back an error, take a look at the source of the page. You will see a comment like this (although the error code may be different):

    <!-- Subscription Error: 11586 -->

    I got that error when I tried testing the form. That is related to DPRP not being enabled on your PayPal account: You may need to contact PayPal to enable this or get help with your issue. The error is coming direct from PayPal, not Gravity Forms.

    Posted 6 years ago on Thursday February 14, 2013 | Permalink