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Please help, Accidentally paid for GF twice!

Gravity Support Forums » General » Pre-Purchase Questions

  1. coreyallen
    Member

    I've emailed customer support yesterday morning but have yet to hear back from anyone.

    Basically I was somehow able to double pay for the Gravity Forms developer version.

    Little help? Pretty please?

    Posted 12 years ago on Friday January 13, 2012 | Permalink

  2. Chris Hajer
    Key Master

    Support is not available on the weekend. If you have emailed support I am certain someone will get back to you and help resolve this issue. It won't be until Monday at the earliest though.

    Posted 12 years ago on Saturday January 14, 2012 | Permalink

  3. coreyallen
    Member

    Thank you for replying Chris,

    I emailed customer support on a Thursday however I just emailed the billing support today.

    Fingers crossed this can be resolved soon!

    Thanks again.

    Posted 12 years ago on Sunday January 15, 2012 | Permalink

  4. Chris Hajer
    Key Master

    Has this been resolved yet Corey?

    Posted 12 years ago on Tuesday January 17, 2012 | Permalink

  5. coreyallen
    Member

    All is well. Thanks so much for your help.

    Posted 12 years ago on Wednesday January 18, 2012 | Permalink

  6. Chris Hajer
    Key Master

    Thanks for the update.

    Posted 12 years ago on Wednesday January 18, 2012 | Permalink

This topic has been resolved and has been closed to new replies.