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Problem with the no duplicate username

Gravity Support Forums » Plugin Support » Gravity Forms User Registration Add-On

  1. weirbones
    Member

    In testing the form I created to sign up members, I am experiencing a problem with the username duplicate function. After filling out the registration form and submitting to Paypal, I purposely closed the browser to simulate a problem with Paypal.

    I opened a new browser window and tried to register again using the same information, and it would not allow me to use the same username. What can I do to prevent this from happening?

    Posted 13 years ago on Wednesday April 13, 2011 | Permalink

  2. Carl Hancock
    Administrator

    If you set the username field to "No Duplicates" that is your problem. The no duplicates is only for form entries, not user registrations.

    There is no need to set the field you use for username to use "No Duplicates" because the user registration already performs validation on the username to determine if it is unique or not. So this isn't necessary for you to configure on that field.

    Posted 13 years ago on Thursday April 14, 2011 | Permalink