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Purchased, e-Junkie couldn't connect to you database

Gravity Support Forums » General » Pre-Purchase Questions

  1. taborro
    Member

    Your host sucks. You need a new one.

    I purchased, got the email from e-junkie, and included it below. It tried to get a license from your site, but got a message that it couldn't connect to your database, so that is what I got in my email. FURTHERMORE, when signing up for the forums, trying to post a message, etc. I get the same database connection error.

    Please respond immediately with my activation code otherwise I'm doing a charge back. I'm not waiting until Monday for this (It's Friday at noon right now).

    Posted 13 years ago on Friday January 28, 2011 | Permalink

  2. Kevin Flahaut
    Administrator

    We're aware of the hosting situation. Thanks.

    Nobody asked you to wait until Monday. We'll get this to you as quickly as we can. We will manually generate a license key and will send that via the email address you used to make your purchase.

    Thanks for your patience.

    Posted 13 years ago on Friday January 28, 2011 | Permalink

  3. Kevin Flahaut
    Administrator

    Robert, I just sent the email with your license key. I apologize for any inconvenience and appreciate your patience.

    Posted 13 years ago on Saturday January 29, 2011 | Permalink