PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Re-Purchase Support License Key

  1. Just got on to ask a question and realized a year had lapsed since purchasing my support license. I'd like to renew my developers subscription but would like to keep the same license key so as to not have to go back and change it on all of my sites to keep them updated. Is there a way I can renew and keep the same license key?

    Posted 13 years ago on Tuesday January 18, 2011 | Permalink
  2. Your Developer License has not expired. You purchased before our change to a 1 year model which means you never have to renew your Developer License. So there is no need to renew. Are you having some sort of issue with the support forum?

    Posted 13 years ago on Tuesday January 18, 2011 | Permalink
  3. Nope. No problems. Looked like I still had access to everything but wanted to honor the rules anyhow. Thanks for the clarification.

    Posted 13 years ago on Tuesday January 18, 2011 | Permalink
  4. I do notice however that I'm not getting the automatic upgrades. The latest version I have is 1.3.7

    Posted 13 years ago on Tuesday January 18, 2011 | Permalink
  5. WordPress 3.0 changed how automatic updates work. You'll need to download the latest version from the downloads page and manually install. After doing this, automatic updates will work for you again. :)

    Posted 13 years ago on Tuesday January 18, 2011 | Permalink