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Recieve form entry when transaction declined

  1. I recently switched from using paypal as my payment gateway to It has been a real headache and I've been getting tons of declined transactions due to address mismatches. This is more of an issue, however on gravity forms Is there a way to receive form entries even if a transaction has been declined by Authorize?

    For example, when using paypal you can leave the box unchecked "send admin notification only when payment is received."

    Any help would be appreciated. I've been having a hard time getting things to work correctly with If I can view submitted entries that had declined transactions, at least I won't be losing sales.


    Posted 10 years ago on Friday March 22, 2013 | Permalink
  2. With card processing which happens in real time (unlike the PayPal Standard add-on) there is no way I know of to create the entry before the payment is received. The entry is not created until the transaction goes through.

    Posted 10 years ago on Monday May 27, 2013 | Permalink