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Registration Condition - "This email address is already registered"

  1. viaForensics


    I am trying to use the registration condition on a form to submit a form and create profile in some cases, and just submit form in others (no profile creation). I have a registration condition, but it appears to be failing when it should pass and no registration is completed.

    Also, when the condition is not met, and no registration should be completed, it is still validating the email, which is the targeted username for registration hook (as if it would try to register that email) even though the registration condition is not met. It returns validation error "This email address is already registered" on the email field.

    Please let me know status of this functionality - seems like there are other known bugs in forums and I don't want to spend time trying to use if it is not likely to work for me.


    Posted 12 years ago on Monday September 19, 2011 | Permalink
  2. I have notified our developer who works on the User Registration Add-On and he will be looking into this issue.

    What you describe does sound like a bug. If the condition isn't met then the User Registration related validation and functionality should not be triggered.

    I'm not aware of any other known "bugs" with the User Registration Add-On, if you can point those out to me. Most of the issues related to the User Registration Add-On are not bugs but rather feature limitations.

    Posted 12 years ago on Tuesday September 20, 2011 | Permalink
  3. Hi Ted,

    I haven't been able to recreate this issue on my end. If you could send me an WP login and FTP access to your site, I'd be happy to take a look. :)

    Send to

    Posted 12 years ago on Wednesday September 21, 2011 | Permalink
  4. gchinola

    I just had the same thing happen. I have a form that asks a yes or no question to register the user. The preset value is 'no'. There's a registration condition to only register if the answer is 'yes'.

    When the form is submitted it's spits back that "This email address is already registered"

    Posted 11 years ago on Wednesday December 14, 2011 | Permalink
  5. Hi Gchinola,

    We have an updated version of the User Registration Add-on that resolves this issue. Send me an email at and I will get this over to you.

    Posted 11 years ago on Friday December 16, 2011 | Permalink

This topic has been resolved and has been closed to new replies.