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Registration Condition - "This email address is already registered"

Gravity Support Forums » Plugin Support » Gravity Forms User Registration Add-On

  1. viaForensics
    Member

    Hi,

    I am trying to use the registration condition on a form to submit a form and create profile in some cases, and just submit form in others (no profile creation). I have a registration condition, but it appears to be failing when it should pass and no registration is completed.

    Also, when the condition is not met, and no registration should be completed, it is still validating the email, which is the targeted username for registration hook (as if it would try to register that email) even though the registration condition is not met. It returns validation error "This email address is already registered" on the email field.

    Please let me know status of this functionality - seems like there are other known bugs in forums and I don't want to spend time trying to use if it is not likely to work for me.

    Thanks,
    Ted

    Posted 12 years ago on Monday September 19, 2011 | Permalink

  2. Carl Hancock
    Administrator

    I have notified our developer who works on the User Registration Add-On and he will be looking into this issue.

    What you describe does sound like a bug. If the condition isn't met then the User Registration related validation and functionality should not be triggered.

    I'm not aware of any other known "bugs" with the User Registration Add-On, if you can point those out to me. Most of the issues related to the User Registration Add-On are not bugs but rather feature limitations.

    Posted 12 years ago on Tuesday September 20, 2011 | Permalink

  3. David Smith
    Member

    Hi Ted,

    I haven't been able to recreate this issue on my end. If you could send me an WP login and FTP access to your site, I'd be happy to take a look. :)

    Send to david@rocketgenius.com

    Posted 12 years ago on Wednesday September 21, 2011 | Permalink

  4. gchinola
    Member

    I just had the same thing happen. I have a form that asks a yes or no question to register the user. The preset value is 'no'. There's a registration condition to only register if the answer is 'yes'. http://cl.ly/0P420q190g1c2z3i272k

    When the form is submitted it's spits back that "This email address is already registered"

    Posted 12 years ago on Wednesday December 14, 2011 | Permalink

  5. David Smith
    Member

    Hi Gchinola,

    We have an updated version of the User Registration Add-on that resolves this issue. Send me an email at david@rocketgenius.com and I will get this over to you.

    Posted 12 years ago on Friday December 16, 2011 | Permalink

This topic has been resolved and has been closed to new replies.