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Registration plugin will not clear the "Update" message

Gravity Support Forums » Plugin Support » Gravity Forms User Registration Add-On

  1. lwoods
    Member

    I have a registered license for Gravity. I am using the Registration plugin 1.6. Under "Plugins" it says that there is a new version and that I should register my Gravity in order to get it. My Gravity IS registered and I am using it for other forms. So, I clicked the update. I get the message that the Register plugin is updated. Also, that I have the latest version. BUT, I still get the "Update" message for the Register plugin in my Plugins list.

    This doesn't seem to be causing a problem. Only an aggravation.

    Posted 11 years ago on Monday July 1, 2013 | Permalink

  2. Richard Vav
    Administrator

    To start figuring this out I would suggest you read the following blog post
    http://www.gravityhelp.com/cant-addupdate-add-ons-might-be-your-server/

    Posted 11 years ago on Monday July 1, 2013 | Permalink

  3. lwoods
    Member

    Nope. I am using Gravity for other forms with no problem. And I have entered the key into the settings form and it has been verified. ALSO, interestingly enough, if there are any plugins that need updating there is a "black ball" icon in front (or behind) the Plugin menu text "Plugin". This icon is not present yet the Registration plugin says that it's not up-to-date.

    Posted 11 years ago on Monday July 1, 2013 | Permalink

  4. PhaseCreative
    Member

    I have the same issue, the key is verified in the settings but it keeps asking me to register.

    Posted 11 years ago on Wednesday July 10, 2013 | Permalink

  5. Richard Vav
    Administrator

    If you still require assistance with this please open a new support ticket or a priority support ticket if you are a developer license holder. Thank you.

    Posted 11 years ago on Thursday July 25, 2013 | Permalink

This topic has been resolved and has been closed to new replies.