I have tried searching the forum for the answer to my question, but a lot of the threads I try to view give me an "unauthorized" message. So I apologize in advance if this has been asked before.
I know from my research that Gravity Forms currently do not support zip code forwarding. (which I would love...) My question is this: With these forms, would it be possible to set up staggered routing rules? For example, I know it is possible to route the form based on a drop down menu. But what if i wanted to send the form based on a drop down of a drop down?
An illustration: A customer is filling out a contact form on our website. The form asks for the customers country, then state. Once the customer has chosen those options from a drop down, a third drop down menu appears asking the customer which of the stores in that state he would like to contact. Once he chooses a store, the form is routed to that store's email address. Each drop down would be hidden until the one before it was filled out. So choosing "Canada" would produce a "Territory" drop down, where as choosing "US" would produce a "State" drop down, and the appropriate stores in that area would be shown in the third drop down.
I know that it seems complicated to do what I am proposing, but my thought is that it would be less complicated than having to program a php form that uses a store locator to find the customer's closest store, and then email the form to that email. Whew! That is a lot!
Is there any chance that Gravity Forms would be what I am looking for? I'd love to get working a solution today, but I would like some reassurance that I am on the right path with this plugin. Thanks so much!