PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.


  1. Hi. I'm a massage therapist and I'd like to create an online form for clients to fill out for their health history. I want to make sure the form will be secure enough for confidential health information.


    Posted 12 years ago on Tuesday November 22, 2011 | Permalink
  2. Gravity Forms is only going to be as secure as your web server is.

    If you want the form submission to be secure then you would need to install an SSL certificate on your site and configure your WordPress site to work via SSL. There is a plugin that can help you with this that you can find here:

    Once you configure your WordPress site to work via a secure https:// URL then you can use Gravity Forms on a page that you link to via https:// and the form will submit securely.

    Posted 12 years ago on Tuesday November 22, 2011 | Permalink
  3. HI Carl,

    One question - in terms of security - although you would be on SSL at that point - once the form is emailed it is no longer secure correct?



    Posted 12 years ago on Friday January 6, 2012 | Permalink
  4. If you use an SSL connection to the SMTP server, with something like the WP Mail SMTP plugin, and the client receives the email over SSL as well, then it will be secure end to end. You don't always have control over the client, so their POP3 or IMAP server might not be configured to use SSL. But on your end, you can mail it securely using the WP Mail SMTP plugin.

    Posted 12 years ago on Monday January 9, 2012 | Permalink
  5. Is it possible to make the contents of messages confidential from site developers, and only visible to specific user(s)?

    Posted 11 years ago on Saturday June 8, 2013 | Permalink