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Signature Box not showing the Writing or "Ink"

  1. tmaculate1
    Member

    I am having the exact issue as another gentleman whose ticket was closed with no real resolution other than it started working.

    The ink will show fine in Firefox but not with IE9 or Chrome (21.0.1180.83). Client is stating they are getting many complaints now so I'm hoping to get some kind of resolution. I appreciate any help! :-)

    Here is the site: http://www.bristowmedcenter{dotcom}/wp/employment-application/

    Posted 11 years ago on Thursday August 30, 2012 | Permalink
  2. We are about to release an update of the Signature Add-On that should resolve these IE9 issues. If you would like to get it before it is released send me an email to alex@rocketgenius.com and I will send it your way.

    Posted 11 years ago on Thursday August 30, 2012 | Permalink
  3. tmaculate1
    Member

    Email sent from travis@jabridesign.com. Thanks, Alex!

    Posted 11 years ago on Thursday August 30, 2012 | Permalink