PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

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Gravity Support Forums » General » Pre-Purchase Questions

  1. pettedemon
    Member

    Hello,
    I bought your plugin for 5 sites but can not access your support "The product you have purchased does not give you access to this forum."

    Why?

    Posted 13 years ago on Thursday January 27, 2011 | Permalink

  2. David Smith
    Member

    Hi Pette, I took a look and everything looks good for your account in the backend. Not sure what the issue is but I'm going to look into it and let you know.

    Posted 13 years ago on Thursday January 27, 2011 | Permalink

  3. pettedemon
    Member

    I'm sorry. I used the new mail, but the paypal account is with an other mail with total forward to new.
    I edit my account with the old mail and it's all ok!
    Thanks!

    Posted 13 years ago on Thursday January 27, 2011 | Permalink

  4. David Smith
    Member

    Aha, glad to hear! :)

    Posted 13 years ago on Thursday January 27, 2011 | Permalink

This topic has been resolved and has been closed to new replies.