PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

tax

Gravity Support Forums » General » Pre-Purchase Questions

  1. okspyder
    Member

    I'd like to use GF for contracts. Can I set it to total service costs and add tax to the total?

    Posted 13 years ago on Sunday January 9, 2011 | Permalink

  2. Carl Hancock
    Administrator

    Currently the pricing fields do not support tax calculation. They are designed for simple usage where tax is rolled into the price of the product such as with ebooks, digital downloads, membership subscriptions, etc.

    Posted 13 years ago on Sunday January 9, 2011 | Permalink

  3. RichardBest
    Member

    There are two solutions to this in my view. Either add the percentage tax component as an additional field or, if you're using the Paypal Add-On, tell your customers that your VAT/GST/sales tax will be dealt with at checkout and deal with the tax component as part of your Paypal settings (which I've tested; it works fine).

    Cheers
    Richard

    Posted 13 years ago on Sunday January 9, 2011 | Permalink

  4. Carl Hancock
    Administrator

    @RichardBest your thoughts on using PayPal to handle it is exactly why we omitted it. It was intended to be used with the PayPal Add-On with PayPal handling the tax as part of the checkout process.

    The pricing capabilities of Gravity Forms are designed specifically to be simplistic. It's not intended to be a full blown ecommerce shopping cart platform. It's for simple usage, simple order forms, etc. We do plan on enhancing it in the future.

    Posted 13 years ago on Sunday January 9, 2011 | Permalink

  5. okspyder
    Member

    "add the percentage tax component as an additional field"
    RichardBest, Can you elaborate on this. I currently have an additional field in my contract in excel that multiplies the total by a percentage (sales tax). Can this be done in GF?

    Posted 13 years ago on Sunday January 9, 2011 | Permalink

  6. voice-tribune
    Member

    Carl, I think a lot of people would love to use Gravity for simple commerce. I, for example, am developing some simple forms with gravity for newspaper subscriptions. Is there any plans in the future (i.e. the next couple of months) to add coupon/discount fields? Basically, all I'd need to be home free is to be able to add a discount code to the form that would shave different amounts off of the price.

    I think the plug-in is amazing and far better than most of the commerce plug-ins, as is.

    Posted 13 years ago on Wednesday January 12, 2011 | Permalink

  7. jomac
    Member

    I use paypal for all my tax additions (it makes sense given that the taxion requirements depend on the location of the buyer). I have just started using subscription based payments however and for reasons unknown to me, the tax is not being added in by PayPal for these.

    Any ideas?

    Posted 13 years ago on Friday November 11, 2011 | Permalink

  8. Carl Hancock
    Administrator

    Gravity Forms doesn't handle the taxes on the purchase, that is handled entirely by PayPal as part of their checkout process. We don't pass any settings related to taxes or tax settings to PayPal.

    You will have to ask PayPal about this. It's possible their subscription payments don't support including taxes as part of their checkout. Most subscription services build in the cost of tax in the subscription price.

    Posted 13 years ago on Friday November 11, 2011 | Permalink

  9. jomac
    Member

    Thanks Carl,

    Yes, I have lodged a support request with PayPal and am still waiting for a response. It was a bit strange that taxation was being applied correctly for non-subscription payments but not being added for subscription payments, so I thought I would mention it here in case something had been identified by anyone here.

    I have had issues before when using the express checkout API directly where taxation would not be applied if I sent though blank taxation fields in the API call, but that was due to my own error, I just wanted to make sure the same mistake had not been made.

    I sure hope PayPal can resolve it because although I could build the tax into the price, it would mean it would be applied to all users instead of just the users in my tax zone.

    Regards,
    Josh

    Posted 13 years ago on Friday November 11, 2011 | Permalink

This topic has been resolved and has been closed to new replies.