PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Toggle conversion tracking

  1. Conversion tracking just doesn't work for us. We have two layers of caching before a page gets rendered (Akamai caches the rendered page for 1 minute, then when the request does come through to the server, it's most likely still cached by W3TC). So the views just aren't accurate.

    Additionally, on one of our sites we have a form that's present on all pages, so it generates upwards of 1.5 million "views" in a month (just for the requests that get past Akamai & W3TC).

    Consequently, we've modified RGFormsModel::insert_form_view() to just return immediately and not track hits. However it would be nice if this were baked into the plugin and the conversion statistics in the admin panel would also toggle off when conversion tracking is disabled.

    Is it viable/realistic that this feature would get implemented in a near-future release of GravityForms?

    Posted 12 years ago on Thursday February 24, 2011 | Permalink
  2. Are you referring to the views/entries and the conversion rate calculation? This isn't designed to be in depth advanced analytics. It was just a simple quick piece of analytics that we added to the edit forms page as a nicety rather than a necessity.

    Obviously caching plays a role in this and can disrupt how we count pageviews if the form was cached. If you want more advanced analytics you should use something like Google Analytics and implement their conversion tracking.

    Posted 12 years ago on Thursday February 24, 2011 | Permalink
  3. Let me clarify my request -- We'd like to be able to disable conversion tracking altogether.

    I've already customized the function that tracks views-- RGFormsModel::insert_form_view() -- so that it doesn't do anything. We just keep forgetting to propagate this change when we upgrade, put the plugin on a new site, etc.

    So I'm wondering the likelihood of an admin option to disable conversion tracking. The accuracy is one aspect of it, but mostly so that forms on major pages (like the homepage) don't cause database writes simply from being viewed.

    Posted 12 years ago on Monday February 28, 2011 | Permalink
  4. It hasn't been suggested before. What we could possible do is add a filter so it can easily be disabled. I'm not sure if it will make it in as a settings option in the UI simply because it isn't something that has been requested so there isn't a lot of demand for it. But a filter may be doable. I'll look into it.

    Posted 12 years ago on Monday February 28, 2011 | Permalink