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Transactions not showing up

Gravity Support Forums » Plugin Support » Gravity Forms Authorize.Net Add-On

  1. VSC
    Member

    Hello,

    I'm having the same problem as described here:

    http://www.gravityhelp.com/forums/topic/problem-with-form-communicating-with-authorizenet

    Because the issue was resolved via email in that post, I don't know what the resolution was. Our form goes through and shows the captured info on the admin side, but there is no corresponding transaction on our Authorize.net, not even under unsettled transactions. What could be the problem?

    Posted 12 years ago on Friday November 2, 2012 | Permalink

  2. Rob Harrell
    Member

    Go ahead and use the Priority Support form here since you are a developer license holder:

    http://www.gravityhelp.com/priority-support/

    It will be easier to handle that way. I can send you a logging add-on to use.

    Posted 12 years ago on Friday November 2, 2012 | Permalink

  3. VSC
    Member

    Done!

    Posted 12 years ago on Friday November 2, 2012 | Permalink

This topic has been resolved and has been closed to new replies.