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User capability for custom post type being reset when new user registered

Gravity Support Forums » Plugin Support » Gravity Forms User Registration Add-On

  1. dmjarvis
    Member

    I have a site that uses GF, the GF Paypal addon, the GF user registration addon and the GF+Custom Post Types plugin. We have an 'Artists' custom post type with each registered user having a role of 'Listings Contributor'. This role has the extra capability of 'Upload Files' checked (via the User Role Editor plugin).

    New artists complete their form, get sent to paypal for payment of their listing, then are returned to the site. The process creates the user, with a role of 'Listings Contributor', and also adds an artist custom post type record for them.

    However, upon creation of this new user, it appears that the 'Upload Files' capability is unchecked for the entire 'Listings Contributor' role, making it impossible for any artists to upload more images. This clearly isn't correct, and I suspect the issue might lie in one of the GF addons.

    Please could you confirm if there is any part of the plugins that will reset these capabilities? I can supply dashboard and ftp access to the site, if required.

    Posted 11 years ago on Friday April 19, 2013 | Permalink

  2. dmjarvis
    Member

    A quick follow-up on this, in case it helps....

    We have 2 registration forms, identical except that one allows free registrations and the other is a paid for listing. We have had 2 registrations in the past 24 hours - one through the free form and the other through the paid form. The free submission appears to have left the capabilities in tact, but the paid submission appears to have reset the capabilities (i.e. unchecked the 'Upload files' capability for the 'Listing Contributor' role). So if the issue is somewhere in GF I suspect it might be in the GF Paypal Addon.

    I hope this helps.

    Posted 11 years ago on Friday April 19, 2013 | Permalink

  3. dmjarvis
    Member

    Further to my earlier posts, we have now had both paid and free members successfully join without unchecking of the 'Upload Files' capability in the past 48 hours. So this renders my earlier assumption incorrect. I guess what I really need to know is - is there anywhere in GF, the GF registration addon or the GF paypal addon that can unset / reset any user role capabilities? If not, then I'll look elsewhere for the answer.

    Posted 11 years ago on Tuesday April 23, 2013 | Permalink