User Reg previews correctly... but « Gravity Support Forums

Gravity Support Forums » Plugin Support » Gravity Forms User Registration Add-On

Minute14
Member

I have two forms on the site now that work fine...

a 'contact us' page (http://cofounder.us/contactus/)
a 'request page' (http://cofounder.us/request/) which is a post page with Paypal add on. (love it!)

The issue I've been having is that my user reg page previews and functions in preview mode just fine... but when I add it to the correct page (as i set in the setting section) it never appears. (link: http://cofounder.us/profile/)

~I am currently using the Pagelines framework.
~Ive deleted or disabled various plug-ins to see if there was a conflict and didn't come across any
~Also tried it with the Twenty Eleven theme and same result

Thoughts?

Posted 12 years ago on Wednesday July 25, 2012 | Permalink
David Peralty

I actually don't see any Gravity Forms form embedded on your Profile url. Can you double check that you have it embedded into the page?

Posted 12 years ago on Wednesday July 25, 2012 | Permalink
Chris Hajer
Key Master
I see the Gravity Form in the source. Looks like it's being hidden by conditional logic. Gravity Forms hides the whole form then utilizes jQuery to unhide the specific parts. I see this error on the page:
```
Timestamp: 7/25/2012 11:28:21 AM
Error: TypeError: jQuery("#input_1_9").textareaCount is not a function
Source File: http://cofounder.us/profile/
Line: 136
```
Any idea why jQuery is not included in your page? How did you embed the form in the profile page? If it's done in the template with the function call, you need to include the scripts and CSS yourself. See the bottom of this page:

http://www.gravityhelp.com/documentation/page/Embedding_A_Form#Enqueue_Scripts_and_Styles

The other two forms on the site are likely working fine because they do not utilize conditional logic, so there is no dependency on jQuery. If they had a date picker, that functions not work, because jQuery is not present.
Posted 12 years ago on Wednesday July 25, 2012 | Permalink
Minute14
Member

Here is a screen shot of my page editor: cofounder.us/screenshot_gf.jpg

Just to be sure, when i add a new user reg form, im clicking on the 'add gravity form; icon and selecting the same form that i selected in the 'settings' page. In this instance I chose 'create a profile'

Is there something different I should be doing?

Posted 12 years ago on Wednesday July 25, 2012 | Permalink
Chris Hajer
Key Master

That is 100% correct. You do not need to enqueue your own scripts in this instance. For some reason jQuery is not present. This can be due to a theme or plugin conflict. You can start testing for those by following the instructions here http://rkt.gs/testing

If the form shows properly when using the default Twenty Eleven theme, then you have a theme conflict, maybe something in the theme's functions.php. If it does not work with Twenty Eleven, then you have to find out which plugin is causing the problem.

Posted 12 years ago on Wednesday July 25, 2012 | Permalink
Minute14
Member

"Any idea why jQuery is not included in your page?" No idea either way :(

the only conditional logic i used in the form is when 'United States' is chosen in the drop down, it will populate the states list.

I just removed the CL on the states section and the form now appears on the /profile page

Posted 12 years ago on Wednesday July 25, 2012 | Permalink
Chris Hajer
Key Master

Without conditional logic on the page, it will display without jQuery. That does not fix the fact that jQuery is not present, but it will allow your form to work.

Posted 12 years ago on Wednesday July 25, 2012 | Permalink
Minute14
Member

I thought it would be a nice touch to have the field populate automatically, but I'm ok with having it there. I just added a new line to the 'what state' drop down for 'outside of US' that will work just as well :)

Thanks again for all your help :)

Posted 12 years ago on Wednesday July 25, 2012 | Permalink
Chris Hajer
Key Master

Ok great. Thanks for the update.

Posted 12 years ago on Wednesday July 25, 2012 | Permalink

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