PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

User Registration - logic seems strange...

  1. I want to use the Registration add on with my deposit form. And, for the most part, it works just fine. BUT, if I get repeat business from a client, it errors out and complains that the user already exists in the system.

    Is there any way to have it create an account IF the user doesn't exist, but to simply ignore the error if the user already exists? I'd rather have to manually create a user later (for someone who the same name, etc..) than possibly lose a form submission if the user already exists... KWIM?

    Posted 8 years ago on Wednesday April 20, 2011 | Permalink
  2. Currently the User Registration Add-On is designed to work only with forms that are going to create a new user. You would need to create a separate form for users that are already registered and logged in.

    It's not currently designed to be used for anything other than creating users. However we do plan on enhancing it's functionality to add additional features and enable existing users to utilize the same form and pre-populate fields with their information. However, when we implement that it is still going to require they login. If they aren't logged in and try to fill in the form, it's going to say the user already exists.

    Posted 8 years ago on Thursday April 21, 2011 | Permalink
  3. When is that type of addition planned to be made available? That would be a great way to set up a support website...

    Posted 8 years ago on Monday April 25, 2011 | Permalink
  4. What you could do - for now at least - is make a new form for already existing users, then use a plugin like Members that has shortcodes for loggedin & loggedout users and then use something like this:

    [loggedin]Display the form for loggedin users[/loggedin]
    [loggedout]Display the form for users that aren't logged in, preferably a login link too[/loggedout]

    And ofcourse let GF prepopulate the fields with user info for the loggedin-users-form.

    Posted 8 years ago on Saturday April 30, 2011 | Permalink