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User Registration Not saving Display Name

  1. I am using Gravity Forms version 1.7.4 and User Registration 1.5. On our site, the Registration Form is filled out by an admin and then login information is e-mailed to the user. The end user is not filling out their own registration form.

    When I add a new user, all of the fields made correctly except for the Display name.

    In the User Registration settings I set the Display name to be {first name} and I tried {first name} {last name}. No matter what the setting, the display name is always set to the username.

    Could there be a setting that I missed?

    Posted 6 years ago on Thursday May 23, 2013 | Permalink
  2. I was able to verify that this happens in my installation too. I will bring this to the attention of the development team and ask for their feedback. It may be a couple days before we hear back because of the long holiday weekend.

    Posted 6 years ago on Sunday May 26, 2013 | Permalink
  3. @microweb, please send me an email at - I would like to send you a later version which has several username fixes. Thank you.

    Posted 6 years ago on Tuesday May 28, 2013 | Permalink
  4. Thank you Chris, the updated version did work correctly. I did not notice any other issues at this time.

    Thank you

    Posted 6 years ago on Thursday May 30, 2013 | Permalink
  5. Version 1.5.5 was emailed to you. Please let us know how it goes.

    Posted 6 years ago on Thursday May 30, 2013 | Permalink
  6. wideglidemike

    I'm having this same issue. Will this be released as an Update soon?

    Posted 6 years ago on Friday May 31, 2013 | Permalink
  7. David Peralty

    If it is proven to fix the issue, then it will be released as an update. I can send you the new version as well if you would like to try it and report back if it resolved the issue or not.

    Posted 6 years ago on Friday May 31, 2013 | Permalink
  8. wideglidemike

    Thanks David... yes please send.

    Posted 6 years ago on Friday May 31, 2013 | Permalink
  9. I have the same issue:
    Despite choosing firstname lastname for the Display Name, I always get the username in that field.
    I sent an email to Chris, hoping for the updated Registration Add-on.

    Posted 6 years ago on Sunday June 2, 2013 | Permalink
  10. Alexander, I replied to your email.

    Posted 6 years ago on Monday June 3, 2013 | Permalink
  11. I did get the new updated add-on (via email from Chris) and tried it out this morning - however it's still having the issue on "simple" name fields. If I use "First Name" and "Last Name" type of name fields, it seems to be fine - but "simple" is just not saving anything. I just wanted to let you know that - not getting any errors anywhere for it either.

    In the meantime, I'm just using a plain input field to collect the combined name - and using the "name" field for "first name", "last name" and extended fields - that seems to be working fine.

    Posted 6 years ago on Thursday June 6, 2013 | Permalink