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User Registration Not saving Display Name

  1. I am using Gravity Forms version 1.7.4 and User Registration 1.5. On our site, the Registration Form is filled out by an admin and then login information is e-mailed to the user. The end user is not filling out their own registration form.

    When I add a new user, all of the fields made correctly except for the Display name.

    In the User Registration settings I set the Display name to be {first name} and I tried {first name} {last name}. No matter what the setting, the display name is always set to the username.

    Could there be a setting that I missed?

    Posted 11 years ago on Thursday May 23, 2013 | Permalink
  2. I was able to verify that this happens in my installation too. I will bring this to the attention of the development team and ask for their feedback. It may be a couple days before we hear back because of the long holiday weekend.

    Posted 11 years ago on Sunday May 26, 2013 | Permalink
  3. @microweb, please send me an email at chris@rocketgenius.com - I would like to send you a later version which has several username fixes. Thank you.

    Posted 11 years ago on Tuesday May 28, 2013 | Permalink
  4. Thank you Chris, the updated version did work correctly. I did not notice any other issues at this time.

    Thank you

    Posted 11 years ago on Thursday May 30, 2013 | Permalink
  5. Version 1.5.5 was emailed to you. Please let us know how it goes.

    Posted 11 years ago on Thursday May 30, 2013 | Permalink
  6. wideglidemike
    Member

    I'm having this same issue. Will this be released as an Update soon?
    Thanks

    Posted 11 years ago on Friday May 31, 2013 | Permalink
  7. David Peralty

    If it is proven to fix the issue, then it will be released as an update. I can send you the new version as well if you would like to try it and report back if it resolved the issue or not.

    Posted 11 years ago on Friday May 31, 2013 | Permalink
  8. wideglidemike
    Member

    Thanks David... yes please send.

    Posted 11 years ago on Friday May 31, 2013 | Permalink
  9. I have the same issue: http://i.imgur.com/lHy3PhT.png
    Despite choosing firstname lastname for the Display Name, I always get the username in that field.
    I sent an email to Chris, hoping for the updated Registration Add-on.
    Thanks
    Alexander

    Posted 11 years ago on Sunday June 2, 2013 | Permalink
  10. Alexander, I replied to your email.

    Posted 11 years ago on Monday June 3, 2013 | Permalink
  11. I did get the new updated add-on (via email from Chris) and tried it out this morning - however it's still having the issue on "simple" name fields. If I use "First Name" and "Last Name" type of name fields, it seems to be fine - but "simple" is just not saving anything. I just wanted to let you know that - not getting any errors anywhere for it either.

    In the meantime, I'm just using a plain input field to collect the combined name - and using the "name" field for "first name", "last name" and extended fields - that seems to be working fine.

    Posted 11 years ago on Thursday June 6, 2013 | Permalink