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V 1.3 seems to reintroduce IE extra lines bug

Gravity Support Forums » Plugin Support » Gravity Forms Signature Add-On

  1. tcs
    Member

    Since upgrading to the 1.3 version a problem evident in earlier releases may have crept back in.

    This is the problem of additional straight diagonal lines being drawn when signing. I am seeing the problem when using IE8 browsers. Each time the mouse button is depressed to start signing a large diagonal line is drawn beyond the signature box.

    Please see http://bit.ly/YsPCO3 using IE8 . Unfortunately it seems a lot of my users still on IE8.

    The problem definitely wasn't there on the previous version and I have also switched to 2010 theme and it still occurred.

    Posted 11 years ago on Thursday March 21, 2013 | Permalink

  2. David Peralty

    Can you please upgrade to the latest version of 1.6 and see if the issue persists?

    Posted 11 years ago on Thursday March 21, 2013 | Permalink

  3. tcs
    Member

    V1.3 is the latest version of the signature addon I can locate. Can you post a link to the newer version and I will check it out.

    Posted 11 years ago on Thursday March 21, 2013 | Permalink

  4. Chris Hajer
    Key Master

    Version 1.3 is the latest, which was released on March 12: http://www.gravityhelp.com/march-gravity-forms-add-on-updates/ That information in David's post was a typo.

    I believe you have a priority ticket (18643) open for this same issue, so I will close this topic and rely on Alex's communication with you there.

    Posted 11 years ago on Saturday March 23, 2013 | Permalink

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