PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Waiting for license key and forum access

  1. littler.chicken
    Member

    I bought Gravity Forms ten days ago. The registration email I got consisted of a database error instead of a registration key. I emailed and was told that it would be taken care of. I've emailed 3-4 times since then, no further replies, and still do not have the key or forum access (I am using my paypal email address to log into the forum).

    This is unfortunate because I've been very pleased with the plugin itself, which is clean, well laid out, and easy to use, but I feel like I've been left hanging here.

    Posted 13 years ago on Monday August 23, 2010 | Permalink
  2. I just resent your license key, you should have already received it as it was sent last week. I also corrected your forum account so you should now have access to the support forum, downloads, etc.

    Posted 13 years ago on Monday August 23, 2010 | Permalink
  3. littler.chicken
    Member

    Thank you very much, Carl, I appreciate the quick response. I'm a cforms convert and so far Gravity is so much easier and more friendly to use. And the data/admin emails we are getting back from completed forms is just superb.

    Thank you!

    Posted 13 years ago on Monday August 23, 2010 | Permalink
  4. joseph
    Member

    Hi,
    Same issue here!
    Can you resent my license key ?
    Thanks.

    Posted 13 years ago on Friday January 7, 2011 | Permalink
  5. Your license key has been resent, enjoy!

    Posted 13 years ago on Friday January 7, 2011 | Permalink

This topic has been resolved and has been closed to new replies.