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Won't submit on front-end, cycle icon showing forever on multipage form

  1. bkniffler
    Member

    Hi,
    I'm getting a strange behaviour when registering a new user via gravity forms. It happens when submitting the form. The user is created anyways, but the forms ajax submitting loads forever (I'm using multipage form), the last page (100%) is not showing up.

    Any idea?

    Posted 6 years ago on Monday November 26, 2012 | Permalink
  2. I'm also having this same problem. Can anyone help to solve this problem please?

    Posted 6 years ago on Tuesday November 27, 2012 | Permalink
  3. Please provide a URL for the page where your form is embedded so we can see the problem.

    It is typically a jQuery or JavaScript error causing a conflict on your site. You can being troubleshooting by checking for theme and plugin conflicts using the instructions found here: http://rkt.gs/testing

    Posted 6 years ago on Tuesday November 27, 2012 | Permalink
  4. bkniffler
    Member

    Ok, seems like Buddypress is causing this issue. If deactivated, everything works as expected. If activated, it loads forever (as described).

    Posted 6 years ago on Tuesday November 27, 2012 | Permalink
  5. bkniffler
    Member

    Any solutions for this issue? Gravity forms is sold as buddypress compatible as it could theoretically handle buddypress custom user-meta. But currently it won't work on our site.

    Posted 6 years ago on Wednesday November 28, 2012 | Permalink
  6. You will need to see what it is about BuddyPress that is causing the conflict. What version of BuddyPress, WordPress and Gravity Forms are you currently using?

    Also, with the conflicting plugins activated, please post a URL to your site where we can see the problem first hand.

    Posted 6 years ago on Wednesday November 28, 2012 | Permalink
  7. bkniffler
    Member

    I've posted a priority support request, Rob has been responding to my issue. So far there is no result. I sent him credentials to login to the page and take a look for himself. Here are my Versions:

    Gravity Forms Version
    1.6.9 / 1.4 (User Reg.)

    WordPress Version
    3.4.2

    Operating System
    Mac OS X

    Browser
    Chrome/Mac

    The page with the form is located at: qkg-ev de/fuer-aerzte/

    Posted 6 years ago on Wednesday November 28, 2012 | Permalink
  8. If you're handling this with Rob on Priority Support, you're in good hands. Please update this topic once you have a resolution.

    Posted 6 years ago on Wednesday November 28, 2012 | Permalink
  9. bkniffler
    Member

    Dunno what the problem was, after Rob's suggestion I've downloaded 1.5 beta of the user registratin plugin. Everything works fine now (alongside with an other bug, buddypress user meta wasn't stored correctly).

    Thanks!

    Posted 6 years ago on Thursday November 29, 2012 | Permalink
  10. Thank you for the update.

    Posted 6 years ago on Saturday December 1, 2012 | Permalink

This topic has been resolved and has been closed to new replies.