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2 Errors: The edit page doesn't work & Error on Page

  1. laurenkuhlman
    Member

    Here are two screenshots of the issues I am having:

    http://lanebags.com/SupportStuff/zzz-form.png
    http://lanebags.com/SupportStuff/otherError.png

    I am having the problem on Chrome, Firefox and Safari
    Mac OS 10.6.7
    WordPress Version 3.1.1
    Downloaded Gravity Forms today

    Thanks for any help you can provide.

    Posted 14 years ago on Wednesday April 6, 2011 | Permalink
  2. It looks like you have a plugin or theme conflict going on. You will have to test for Theme and Plugin conflicts.

    To test for a theme conflict:

    - Activate the default Twenty Ten theme
    - Check to see if the issue occurs

    If it does not, then your theme is causing issues with the Admin and causing the problem by outputting code where it should not be outputting code. If it does, then check for plugin conflicts.

    To test for a plugin conflict:

    - Deactivate ALL plugins
    - Activate Gravity Forms
    - Check to see if the issue occurs

    If it does not, then one of your plugins is causing a problem with Gravity Forms. To narrow it down follow the steps below:

    - Activate each plugin one by one
    - Check to see if the issue occurs after each one

    A way to speed this process up if you have A LOT (more than 10) of plugins installed is instead of activating them one by one, activate them in groups... say 5 at a time... and then when you encounter a group that causes the issue to occur, deactivate that 5 and then activate them one by one and test after each one.

    Let me know how it goes. We can't prevent themes or plugins from causing conflicts, it's just a fact of life with WordPress themes/plugins, especially when running large numbers of them from a wide variety of sources. This can happen when the plugin or theme doesn't isolate when and where it executes code.

    Posted 14 years ago on Wednesday April 6, 2011 | Permalink