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500 error when submitting my form

Gravity Support Forums » Plugin Support » Gravity Forms

  1. checho1347
    Member

    Getting the following message whenever I press submit on any of my gravity forms also on preview mode...
    ------------------------------------------------------------
    The website encountered an error while retrieving http://www.wellnesscenter.net/home/gravityform/. It may be down for maintenance or configured incorrectly.
    Here are some suggestions:
    Reload this webpage later.
    HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.
    ----------------------------------------------------
    Im having this issue with all my forms after updating to wp 3.5
    help please

    Posted 11 years ago on Tuesday December 11, 2012 | Permalink

  2. David Peralty

    Can I please have you try the following steps to see if there is a plugin/theme conflict that we can isolate?

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 11 years ago on Tuesday December 11, 2012 | Permalink

  3. checho1347
    Member

    Done changed the theme, to 2011, it works, so I guess its a theme conflict, before 3.5 it was working, how can this be?

    What do I do now?

    Posted 11 years ago on Tuesday December 11, 2012 | Permalink

  4. David Peralty

    It is most likely a JS issue. I'll e-mail you a different version to try with your theme, and let me know if it works.

    Posted 11 years ago on Tuesday December 11, 2012 | Permalink

  5. checho1347
    Member

    No bueno David :( (it doesnt work)

    Posted 11 years ago on Tuesday December 11, 2012 | Permalink

  6. David Peralty

    Can you link to your form so I can take a look?

    Posted 11 years ago on Tuesday December 11, 2012 | Permalink

  7. Chris Hajer
    Key Master

    @checho, that 500 Internal Server Error should be logged. Please contact your host or check for PHP or Apache error logs. The actual error logged will help us debug this.

    Posted 11 years ago on Thursday December 13, 2012 | Permalink