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A couple of questions

Gravity Support Forums » Plugin Support » Gravity Forms

  1. mmoriart
    Member

    Just downloaded and installed the plugin today - looks like a great tool.

    Created my first form but when I attempt to embed the form in a page the popup/model box appears - I choose the form from the dropdown then click the button to embed but nothing happens the popup just sits there and code is not inserted. Manually adding the shortcode works. I am using the Multisite version of WP 3.1

    Also - do i only enter the licence key once in a multisite setup - when I go to a sub sitethe forms setting page dislays the subscribe for support notice

    Posted 14 years ago on Thursday August 12, 2010 | Permalink

  2. Carl Hancock
    Administrator

    This is a Javascript caching issue in your browser. Clear your browser cache completely and the insert form functionality will work. Your browser is serving up cached javascript which prevents the functionality from working properly.

    In a multi-site setup you must enter the license key on every single site. It is possible to pre-populate the license key so it's automatically setup when a new site is activated in multi-site by adding this line to your wp-config.php:

    define('GF_LICENSE_KEY', 'YOUR-LICENSE-KEY-HERE');

    This only works in Gravity Forms v1.3.13 and higher.

    Posted 14 years ago on Thursday August 12, 2010 | Permalink