I recently purchased gravity forms. However, I noticed a few issues. can you assist me?
1. css information does not work. when referencing a css file. nothing changes.
2.The address "zip code" field is not aligned correctly.
3. unable to delete fields when trying to edit a form.
would like to add another issue. the forms do not send emails. im using smtp plugin and all other forms are working. my hosting company said I was missing a plugin from you all
gravityforms.php on line 56
update.. sending mail now works. however, i would like the forms to look like the preview and not my templates css. also the zip code field is not aligned correctly and i cannot delete fields when in edit mode.
If you want the forms to look just like the preview you'll need to remove any form-related styles from your theme stylesheet. Please post a URL to your form page so we can offer some assistance.
Can you send us an admin login so we can test and see what's happening? If so, please send it via our contact form and include a link to this thread so we can refer back to it.
contact form sent
would it be possible to have this looked into today?
We'll check it out ASAP. We still have several priority requests we're working on so we'll jump on it as soon as we can.
Okay, I wanted to look at a couple of things. If you want to remove the form-specific styles (rounded corners, sizing & padding, etc.) from your theme and let it inherit just the default form styles, it looks like you just need to remove lines 144-267 of your screen.css file.
http://theinsideglobal.com/wp-content/themes/Lotus-v1-2/Lotus/css/screen.css
You should probably save a backup copy before doing any major changes. That's always the safe route.
I also noticed some non-Gravity Forms styles on your editor page.
screenshot: http://grab.by/ag1V
This indicates that another plugin is outputting CSS that's conflicting/overriding the default Gravity Forms admin CSS. That said, it's very possible that there are scripts being output as well that may cause functional problems with the Gravity Forms editor. It's not uncommon for plugin authors to output scripts on every admin page rather than taking the time to do it properly and only enqueue their scripts on their plugin page.
Great Support! I will be sure to recommend this plugin. After removing the lines you suggested the css style is correct. however, the zip and country fields are still out of alignment. Thanks again!
Try adding these additional styles to your stylesheet:
[css]
#input_2_2_6_container {
float: left;
}
#field_2_2 br {
display: none;
}
#input_2_2_6_container p {
margin-top: 0;
}That took care of it! Thanks