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A few questions about Stripe

  1. I'm using gravity forms to collect user information that will be ran through a web app in order to generate a pdf. As part of this process I am accepting payment via stripe. I had the entire thing coded manually first, but decided I wanted wordpress for a back end. Gravity forms met the criteria perfectly and saved me a lot of work. Thank you for that!

    I do have a few questions I couldn't find answers to though:

    First, does stripes response (the JSON) get passed to whatever page I'm forwarding the form to? We'll use sucess.php as an example.

    Second, I'm getting """Empty string given for card. You should supply either a token or full card details. To learn more about collecting payment information as a token, see: https://stripe.com/docs/tutorials/cards""" as an error when attempting to process a payment with stripe. Am I missing some config file that points to the credit card number? do I have to write the token myself?

    Third, under stripe transaction settings after the section for choosing your fields there is a section for options but there is nothing under it. Is something wrong? should there be options?

    Thank you in advance for any help.

    UPDATE:
    I also noticed that I haven't found anywhere to put in my API keys. Am I missing something? or am I supposed to be writing the bit that processes the card myself? I have it already from my static version but I'm a bit confused by the plugin. Any direction here would be greatly appreciated.

    Posted 8 years ago on Tuesday March 19, 2013 | Permalink
  2. David Peralty

    The stripe add-on was created by a third party, and while the developer frequents our forums, your best bet for support is to contact them from their WordPress Extend Plugin Page: http://wordpress.org/extend/plugins/gravity-forms-stripe/

    Posted 8 years ago on Tuesday March 19, 2013 | Permalink
  3. Thanks David, I sent her a support request. She's quite reasonable with her support package pricing.

    Posted 8 years ago on Tuesday March 19, 2013 | Permalink
  4. Naomi
    Member

    Got it! Will get you taken care of :-)

    Posted 8 years ago on Wednesday March 20, 2013 | Permalink
  5. Wanted to follow up and let anyone else who might stumble across this post know that she took good care of me. Great support ! I'd highly recommend.

    Posted 8 years ago on Wednesday March 20, 2013 | Permalink