Is there a way to set a return email address. Right now when I send people a note, they get the note, but when they hit reply it is trying to send it back to noreply@www.holyculture.net
url is http://www.holyculture.net/submissions-2 for the form
Thanks
I'm having the same problem. I set the From and Reply-To emails and still end up receiving emails at the default blog email address. This is true for both Administrator and User notifications. Both parties end up hitting reply and sending them to me instead of to each other.
The notes functionality uses the email address of the user that is logged in and sending the note. So the email address associated with that user account. That is what is used as the From address for the Notes that are sent. It's designed so that the user who is logged in and replying to the entry is the one that is reflected as the From address. Your user account must have it's email address set to noreply@www.holyculture.net.
Thanks for the quick reply Carl, but that's not true for me. In my profile, my email address is set at trig@holyculture.net Anything else I should check? Happy to email you a screen shot as well.
James
Ok, I didn't read that well and hijacked a thread. My issue is with the Notifications for both Admin and User. I've got the reply-to and from emails declared and still whenever a user or admin hits reply I end up with a message I have to pass on to the right person.
@Shelley The emails aren't being sent using the From and Reply-To you have set in the Notifications? Are you using an SMTP plugin to send email via SMTP? Depending on your server setup it's possible that it's not allowing these to be changed, we have seen this in isolated cases but i'm not entirely sure if that is going on with your setup. Would need additional information.
@Shelley If you can send me a WordPress admin login for the site via our Contact Us form I can take a look and do some tests and we can go from there. It's going to be something site/server specific with your VPS most likely.
@trig Whats the admin email for the site set to? You can find this by going to Settings > General in your WordPress dashboard.
Set to the same thing Carl - trig@holyculture.net
No way to tell without looking at your WordPress admin and running some tests. You would have to send us a WordPress admin login via our Contact Us form and we can take a look.
Gravity Forms isn't pulling this email address out of thin air so something is telling it to use it OR your web server is using it when it sends the mail. Gravity Forms doesn't send the email, your web server does, and we have seen web servers that intercepted the sendmail and changed the addresses being used.
