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I'm currently experiencing an issue where the add-ons are not reading my license key. On the plugins page, they say register to receive updates. However, I've already inputted my registration key and it has a check mark next to it. This problem persists on multiple sites. Any help is greatly appreciated.

Update, I looked in the DB and I see the registration key is not updated when I press save from WP backend. I'm using GF 1.7.3.

Update 2: I did a fresh WP install with GF 1.7.3 and it had a check mark next to the license key even though it was blank...

Same issue for me on just one of several sites... I originally installed with WP in its own directory and had the website URL the same, but since changing the website URL to domain root to launch (keeping the WP install in its own directory using redirects) - I received the prompts for all add-ons to get a license key. But the license key displayed the green check mark and I could update the Gravity Forms plugin.

So, I tried deleting GF and all the add-ons thinking that re-installing might work the charm, but now I cannot access the add-on menu at all.

This is really critical to resolve ASAP.

Thanks for your help!

Thanks for your fast response. I just double-checked folders as suggested, and all is well. I did managed to manually download and install the add-on plugins that are requried for this client. However, if I click on the Add-ons I see a red box with "Add-On browser is currently unavailable. Please try again later."

Now I'm also realizing that when I click on updates, I'm told that I have the latest version, but I installed from my original zip file and it's only 1.6.11 and all those add-ons that I manually uploaded and installed are not recognizing my license key. Two add-on plugins have messages about requiring a more recent GF version and all state to Register my copy of GF etc.

Should I delete everything again, download the most recent version of GF and start over?

I do have about a dozen very complex forms, but I have exported the xml files and can do whatever you suggest.

Thanks again.

Sorry for the tardy reply. Thank you very much - sure enough there were a couple items on the blacklist - so I have reached out to Bluehost support. Many thanks David...