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Add product description to confirmation email

  1. Is there a way of adding the product description to the confirmation email the client is sent? I have a booking form with dates and times in the product description and would like that info to be sent to the client too when they book as a reminder for the date and time for course attendance.

    Posted 11 years ago on Monday January 21, 2013 | Permalink
  2. Bump . . . is there anyone who can answer this? I have details in a product description for a course registraiton. Date, time and location. It's obvious you would need the info in the descrition to go to the client who registered for the course.

    Any chance of finding out how to get this description info to be sent in the form which is sent to the client?

    Posted 11 years ago on Thursday January 24, 2013 | Permalink
  3. Field descriptions and HTML fields are not recorded as part of the entry. They are for display purposes only. If you want to add additional information that needs to come through in relation to the selected product, you could use conditional shortcodes in your notification to show extra information based on the product selected.

    http://www.gravityhelp.com/documentation/page/Shortcodes

    Posted 11 years ago on Thursday January 24, 2013 | Permalink