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Adding a string from URL to a hidden field on form submission

  1. I am trying to get a value in to a hidden field that only the administration will see when the form is submitted.

    Are we creating an user experience form that will be filled out by people that have called for support. Each support call gets an #ID. So we would like to send the user that called a link to the URL with the form. (ex. http://www.thewebsite.com/supportform)

    Since we are just using the one form for all our feedback, how do we generate a URL with the #ID from the call and then get it to appear in a hidden field when the user submits that form?

    Posted 8 years ago on Tuesday February 26, 2013 | Permalink
  2. I think I got it...

    So I add a hidden field, with dynamic population give it an ID of "ticketnumber"

    Then the link in the email to the URL looks like this:
    http://www.thewebsite.com/supportform/?ticketnumber=1234

    Where "1234" is the ticket number and this will change for each email sent out.

    Then I can have this displayed in the email back to us.

    Posted 8 years ago on Tuesday February 26, 2013 | Permalink
  3. Did that work out for you? Sounds like this would work OK.

    Posted 8 years ago on Saturday March 2, 2013 | Permalink
  4. Chris,

    Yes I think I have this working for now. Thanks for following up.

    Posted 8 years ago on Sunday March 3, 2013 | Permalink
  5. Thanks Ken. Good luck with your forms.

    Posted 8 years ago on Tuesday March 5, 2013 | Permalink

This topic has been resolved and has been closed to new replies.